Dear X, further explain why X decided to mass suspend..
I am writing to inquire about a recent incident that has left me both perplexed and deeply concerned. Two days ago, my account was unexpectedly suspended for an alleged violation of your affiliate guidelines. This action has not only impacted me but also appears to have affected around 1400 other users.
I would like to emphasize that my actions were in line with an account carrying the GOLD BADGE, which I believed to be a more thoroughly vetted and trustworthy source on your platform. This led me to trust and follow the content and guidelines promoted by this account. Therefore, I am at a loss to understand why my account was subsequently suspended.
I respectfully request clarity on several points:
- **Specific Reason for Suspension**: What was the exact nature of the violation that led to my account’s suspension? The notification mentioned ‘spamming’, which is a broad and somewhat vague term. Could you please provide specific details or examples of the activity that was deemed as spam?
2. **Widespread Suspension**: Why were 1400 other users also targeted in this suspension? Was this a broad sweep based on certain criteria, and if so, what were these criteria?
3. **User Reporting Process**: The information I received mentioned that the suspension was due to a user report. Could you shed some light on this process? How is a decision made post such a report, and what checks are in place to ensure fairness?
I must express my frustration and anger over this situation. While I am always open to learning from experiences and am humbly taking this as a learning opportunity, I also feel it’s crucial to voice my concerns over what seems to be an unfair penalization. The principle of freedom of speech, which is fundamental to your platform, appears to be contradicted in this instance.
As a user who values and has contributed positively to your platform, I seek a fair and transparent resolution to this matter. I look forward to your prompt response and hope for a swift and just resolution.
Thank you for your attention to this matter.
Sincerely,
Jamie Koury Judkins